Webinar on Optimizing Operation Performance via Business Process Improvement (Co-organized with HKIHRM)

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Some say dinosaurs became extinct because they moved too slowly and failed to follow up with the changing pace of the world. In the past, product and service quality were the fundamental needs of customers, but now response time is a critical success factor for business. Therefore, it is important for enterprises to review their business processes periodically to ensure their competitiveness. This highly practical workshop aims to share with participants a field-proven approach and the tools for uplifting operation performance.

Training Contents

  • Definition of Process
  • Business Process Improvement (BPI) vs. Business Process Re-Engineering (BPR)
  • Objectives of Business Process Improvement
  • Its Correlations with Vision, Mission, Values, Objectives, Business Strategies, Organization Structure & Job Duties
  • Other Field-proven Approaches for Continuous Improvement
  • Consulting Approaches for Disconnect Elimination

Date:  23 April 2020

Time:  11:00am – 12:30pm

Fee:  HK$ 600 for Members and HK$ 1,000 for Non-members

For enquiry, please contact Mr. Martin Yip at 852 2837 3825 / learning@hkihrm.org