Webinar on High-impact Influencing Skills (Co-organized with HKIHRM)
Introduction
More and more researches have shown people in average spend more than one-third of his time in communicating and reaching consensus with others, thus influencing skills has become a critical factor in nowadays business environment. This webinar aims to equip participants with necessary tactics for making the influencing outcome a success. Whether you are already a good communicator looking to gain a professional edge or need to improve in particular areas like relationship building, presenting ideas or handling objections, this highly practical and interactive course will definitely take your know-how to the next level.
Training Contents:
- 3 Levels of Communication (Presenting, Influencing & Negotiating)
- Why Influencing Fails and How to Make it a Success
- Coping Strategies for People with Different Communication Styles
- Probing Techniques for Fact Finding
- Effective Listening & Echoing Skills for Rapport Building
- Explicit vs. Implicit Approach for Presenting Your Ideas
- Handling Objections and Reaching Consensus
Date: 9 April 2020
Time: 11:00am – 12:30pm
Fee: HK$ 600 for Members and HK$ 1,000 for Non-members
For enquiries, please contact Mr. Martin Yip of HKIHRM at 852 2837 3825/ learning@hkihrm.org